Alfred

Direct Debit Guarantee

Alfred Wholesale Limited

Direct Debit

Your Direct Debit payments are protected by the same guarantee that all banks and building societies offer — covering fraud and errors across your membership, energy, broadband, mobile, and insurance. Choose your service below to see exactly what's covered.

Alfred Wholesale

  • If there are any changes to the amount, date or frequency of your Direct Debit GC re ALFRED will notify you 3 working days in advance of your account being debited or as otherwise agreed. If you request GC re ALFRED to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
  • If an error is made in the payment of your Direct Debit, by GC re ALFRED or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
  • If you receive a refund you are not entitled to, you must pay it back when GC re ALFRED asks you to.
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

Alfred Electricity & Gas

  • If there are any changes to the amount, date or frequency of your Direct Debit GC re ALFRED ENERGY will notify you 3 working days in advance of your account being debited or as otherwise agreed. If you request GC re ALFRED ENERGY to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
  • If an error is made in the payment of your Direct Debit, by GC re ALFRED ENERGY or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
  • If you receive a refund you are not entitled to, you must pay it back when GC re ALFRED ENERGY asks you to.
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

Alfred Broadband

  • If there are any changes to the amount, date or frequency of your Direct Debit GC re ALFRED BROADBAND will notify you 3 working days in advance of your account being debited or as otherwise agreed. If you request GC re ALFRED BROADBAND to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
  • If an error is made in the payment of your Direct Debit, by GC re ALFRED BROADBAND or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
  • If you receive a refund you are not entitled to, you must pay it back when GC re ALFRED BROADBAND asks you to.
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

Alfred Mobile

  • If there are any changes to the amount, date or frequency of your Direct Debit GC re ALFRED MOBILE will notify you 3 working days in advance of your account being debited or as otherwise agreed. If you request GC re ALFRED MOBILE to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
  • If an error is made in the payment of your Direct Debit, by GC re ALFRED MOBILE or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
  • If you receive a refund you are not entitled to, you must pay it back when GC re ALFRED MOBILE asks you to.
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

Alfred Insurance Brokers

  • If there are any changes to the amount, date or frequency of your Direct Debit GC re ALFRED INSURANCE will notify you 3 working days in advance of your account being debited or as otherwise agreed. If you request GC re ALFRED INSURANCE to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
  • If an error is made in the payment of your Direct Debit, by GC re ALFRED INSURANCE or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
  • If you receive a refund you are not entitled to, you must pay it back when GC re ALFRED INSURANCE asks you to.
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.